Essentials for Education Support Staff

This one-and-a-half-hour session is designed for educational support professionals (ESPs). With training and support, your ESPs…your school secretaries, custodians, classroom aids, food service workers and nurses…can form the backbone of your family engagement and communication. The session can be delivered in person or virtually. Patricia can customize the training for each of your employee groups and work with those groups one at a time, or she can deliver the session one time to your entire ESP team.

Learn more

Essentials for Education Support Staff

With training and support, your Education Support Professionals…your school secretaries, custodians, classroom aids, food service workers, and nurses…can be powerful school-home communication links. This one-and-a-half-hour interactive workshop is designed to give ESPs the communication skills they need to help you and your school build relationships and engage families. The session can be delivered in person or virtually. Patricia can customize the training for each of your employee groups and work with those groups one at a time, or she can deliver the session one time to your entire ESP team.

Participants will learn why communication with families matters and identify why it often fails. Through a combination of information sharing, discussion, and activities, participants will learn to translate complicated educational jargon into words parents can understand. They will work on paring down the information provided to parents, and work on striking the right “partnership” tone with communications. The training will also include a discussion of body language and the power it holds with communication and provide your ESPs with practical tips for handling difficult situations and challenging conversations.

Learning goals:

  • Create understanding of the critical and important role ESPs play in family engagement.
  • Create understanding of why it’s important to engage families and communicate effectively.
  • Recognize and identify both effective and ineffective communication by analyzing examples.
  • Understand communication tips and techniques around words, information, tone, and body language.
  • Apply what they learn to compose and design communications that are parent- friendly by drawing on the knowledge of families.
  • Explain and advocate for the value and importance of crafting communications with parents and caregivers.

 

What people are saying about the presentations

ESC of Northeast Ohio

I loved this class! Patricia was super engaging and I feel like I really gained a lot of knowledge and insight from these classes. The group we had was open and honest and I believe we all gained a lot of communication skills that will be put to good use!

IEL 2021 Conference Attendee

Patricia was amazing!!!!! She was very knowledgeable and her examples were great!

NSPRA 2021 Conference Attendee

I’ve already implemented some of these strategies into my district communications.

ESC of Northeast Ohio

The series was set up with discussions, hands on applications, time to ask questions and plan ahead. From the beginning to end it was worthwhile time spent spent focusing on specifically on communication to families.

NSPRA 2021 Conference Attendee

Best virtual session, in my opinion. Excellent and engaging presentation.

NSPRA 2021 Conference Attendee via Twitter

Your tips are already impacting my work this morning as I craft a parent communication. Your work truly makes a difference.

Kids Count Conference 2019 Attendee

Great Examples of real-life situations and fun activities that get the points across in a memorable way.

ESC of Northeast Ohio

The Masterclass is beneficial to groom and grow your ability to effectively communicate to all stakeholders. It diminishes many preconceived ideas and replaces them with new simple innovative ways to communicate across all forms of media. This class is a must take if you are an intricate part of the communications team within your District.

Not sure how to fund this work?

Are you interested in partnering with Patricia to improve your school-home communication but don’t quite know where to begin to look for funding?

Click here

Take the first step toward stronger parent relationships today.

Give your team the skills — and the confidence they need to succeed.